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Automatically route customer support tickets to the most appropriate person
Routing options for incoming tickets – Zendesk help
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Incident management workflow as recommended by ITIL. The Ticket Routing... | Download Scientific Diagram
Mean Average Distance to Resolver: An Evaluation Metric for Ticket Routing in Expert Network | Semantic Scholar
Incident management workflow as recommended by ITIL. The Ticket Routing... | Download Scientific Diagram
Intelligent Support Ticket Routing Using AI and ML | AnsweriQ Auto Triage
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Ticketing System & Routing | OneDesk HelpDesk & PM Onboarding Guide
Take the Drudgery Out of Ticket Routing for Service Desks – BMC Software | Blogs
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How to Automate Ticket Routing for a Speedy Helpdesk
Improving the User Experience with Uber's Customer Obsession Ticket Routing Workflow and Orchestration Engine | Uber Blog
